Privacy Policy
At Reef Hotel – Spa, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or use our services.
1. Who We Are
Reef Hotel – Spa is a 4-star hotel located at:
2 Rabat Road, Marsalforn Bay, Gozo, Malta, MFN 9013
Email: info@reefhotelgozo.com
2. What Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number
- Booking Details: Dates of stay, number of guests, special requests
- Payment Information: Credit/debit card details (processed securely by third-party providers)
- Website Usage Data: IP address, browser type, pages visited (via cookies and analytics tools)
3. How We Use Your Information
We collect and use your personal data for the following purposes:
- To process bookings and reservations
- To communicate with you about your stay or inquiries
- To provide personalized services during your visit
- To improve our website and services
- For legal and regulatory compliance
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Trusted third-party service providers (e.g., booking engines, payment processors)
- Legal authorities if required by law
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect analytical data. You can manage your cookie preferences through your browser settings.
6. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent at any time
To exercise your rights, please contact us at info@reefhotelgozo.com.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website, with the “Last updated” date clearly shown.